The touch point of the digital service is located within the student intranet (known as a student portal). An initial banner on the home page needed to attract the user’s attention, and appeal to the users on an emotional level in order to engage them.
After clicking on the banner, users were directed to the energy monitoring panel (the next touch point). This was divided into three main sections: the conceptual design; the data (and history of energy usage for the building) and the intelligent knowledge.
Monitoring panel: This was divided into three main sections: The intelligent knowledge, which was personalised according to their own energy consumption. Each section held the same information but illustrated it in different ways re-enforcing the message.
The touch point of the digital service is located within the student intranet (known as a student portal). An initial banner on the home page needed to attract the user’s attention, and appeal to the users on an emotional level in order to engage them.
Ask4 Energy Monitor Tool
My role: Interaction Designer
Developed by an interdisciplinary team
@ C3RI – SHU 2011-12
Client: Ask4
We designed a digital tool to monitor the energy comsumption and as an on-line service touch point (TP) that provides users with information to empower them to take conscious and informed decisions about how to interact intelligently with energy sources within their living space.
Liliana Rodriguez
