After clicking on the banner, users were directed to the energy monitoring panel (the next touch point). This was divided into three main sections: the conceptual design; the data (and history of energy usage for the building) and the intelligent knowledge.
Monitoring panel: This was divided into three main sections: The intelligent knowledge, which was personalised according to their own energy consumption.
Each section held the same information but illustrated it in different ways re-enforcing the message.
Ask4 Energy Monitor Tool
My role: Interaction Designer
Developed by an interdisciplinary team
@ C3RI – SHU 2011-12
One of the biggest issues that Management of Tenant Units (MTU’s) faces is to reduce energy consumption. Ask4 developed a system of monitoring energy consumption at each distribution board within buildings. However, Ask4 needed to develop an effective method of presenting the information gathered by the monitoring system to their users (students), in order to encourage them to reduce their energy consumption.
The digital touch point of the service is located in the Ask4 student intranet (student portal). An initial banner on the home page attracts the user’s attention and appeal to their emotions in order to engage them.
After clicking on the banner, users are directed to the energy monitoring panel. This TP is divided into three main sections: The conceptual design; the data (and history of energy usage for the building), and the intelligent knowledge, which gets personalised according to the students own energy consumption. Each section holds the same information but illustrates it in different ways, re-enforcing the message and helping users to engage and learn by using the service.
The tool is an on-line touch point (TP) that provides users with enough knowledge, so they can take conscious and informed decisions about how to interact intelligently with energy sources within their living space.